All sales are final, there are no returns or refunds. I gladly accept exchanges on other items in our shop except for Clay pieces.
Clay pieces are final sale.
Contact me within 3 days of delivery, if there is a problem with your order. Ship item back within 7 days of delivery. Contact us to request shipping return address. Item has to be in original condition and unused with the tags, buyer is responsible for shipping cost. If the item is not returned in it's original condition, the buyer is responsible for any loss in value.
You can always contact us for any exchange question at email@example.com.